To be eligible for refund/exchange it must be returned within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your order was placed with free shipping promotion, please note £2.50 will be deducted from the total order.
Once received, it will be inspected, an email will be sent out to notify you. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Unfortunately we do not accept refund on sale items.
If your item is defective or damaged upon receipt, we will offer an exchange/replace it. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
64 Ashbourne Road, Bradford, BD2 4DL, UK